Shipping policy

HeyAlora – Shipping Policy

Thank you for shopping with HeyAlora! We’re committed to delivering your order in a timely and reliable manner. Please read our shipping policy carefully before placing your order.


🚚 Shipping Timeframe

All orders typically arrive within 7–11 business days from the date of purchase. Shipping times may vary slightly depending on your location and any potential carrier delays.


🕒 Processing Time

Please allow 1–3 business days for order processing before shipment. Once your order has been shipped, you’ll receive a confirmation email with tracking details.


✈️ Shipping Delays

While we do our best to ensure your order arrives on time, HeyAlora is not responsible for delays caused by shipping carriers, weather conditions, or customs clearance (if applicable).
We do not offer refunds for late deliveries.

However, we truly value your patience and loyalty — in cases of delay, we may offer discount codes or special deals for future purchases, and you may also be entered to win exclusive prizes or giveaways.


🌍 Shipping Locations

We currently ship worldwide. 


💌 Questions or Concerns?

If your order hasn’t arrived after 11 business days, or you have any questions, feel free to contact us at:
📧 HeyAlorateam@gmail.com

We’re here to help and make your experience as smooth as possible!